Krystal Cancun Hotel | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Paseo Kukulcan Km 9 Lotes 9 Y 9 A, Cancun, Mexico, 77500

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Club Room

Max:

2 persons

370 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Balcony

room details

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Romantic King Room

Max:

2 persons

370 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Balcony

room details

Check Prices

Family King Studio Suite

Max:

2 persons

435 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Balcony

room details

Check Prices

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cancun 6.8 mi

Airports

Cancun (CUN) 14.7 mi

Isla Mujeres (ISJ) 16.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

General

No smoking on site
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Diving
Snorkeling
Golf course
Yoga class
Aerobics
Fishing

Services

Valet parking
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club

Spa & Leisure

Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
Spa & wellness center
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Shallow end
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Paseo Kukulcan Km 9 Lotes 9 Y 9 A, Cancun, Mexico, 77500

Map view

street view

Paseo Kukulcan Km 9 Lotes 9 Y 9 A, Cancun, Mexico, 77500

City landmarks

Blvd. Kukulcan Km 9

Cancun Convention Center

2700 ft

Beach

Chac Mool Beach

4500 ft

Mar Caribe

Arrecife Chitales

2800 ft

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

1.4 mi

Chetumal Km 36. 5

Water Park at The Grand

5100 ft

Blvd. Kukulcan

Parque Ventura Cancun

1.4 mi

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

1.9 mi

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

1.9 mi

Beach

Playa Tortugas

1.6 mi

Aquarium

Interactive Aquarium

2.1 mi

Museums

Cancun Wax Museum

2.0 mi

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

1.6 mi

Marina Adventure Bay

Bungee in Cancun

1.6 mi

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

1.6 mi

Harbor

Aquatours Cancun

1.7 mi

CancunMexico

Avenida Kukulkan

2.6 mi

Parks

arte Garden

2.1 mi

Mall

La Madonna

2.1 mi

Beach

Playa Marlin

2.4 mi

Nearby

Night club

Coco Bongo

800 ft

Night club

Palazzo

100 ft

Night club

The City Nightclub

1800 ft

Beach

Playa Forum

1500 ft

Beach

Mandala Beach Club

1000 ft

Night club

Mandala Nightclub

1000 ft

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

1300 ft

Night club

Daddy'O

1200 ft

Amusement Park

Delphinus Dreams

1100 ft

Punta Nizuc - Cancún 210

Playa Lagarto

1500 ft

Gallery

Galeria Balance Cancun

1800 ft

Restaurants

Hacienda El Mortero

700 ft

Blvd Kukulkal Km. 9.5

Vips

600 ft

Blvd Kukulkan Km. 9 Zona Hotelera

Wings Army

600 ft

Boulevard Kukulkan Km 9

El Mortero Restaurant

700 ft

Paseo Kukulcan Krystal Cancun

Hard Rock Cafe

1400 ft

Blvd. Kukulcan Km. 9.5 Zona Hotelera

Monkey Business

800 ft

Boulevard Kukulcan Km 9

Abolengo Cancun

800 ft

Boulevard Kukulkan

Hooters Party Center

700 ft

Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera

Calypso"s Mexican Restaurant

1200 ft

Avenida Kukulkan Km 8.5 Next to Cancun Center

Reviews and Ratings

Reviews from guests about their experience.

34%

loved their spa retreat and can’t wait to return.

5.0/10

Guest rating

Rooms

5.0

Location

8.0

Service

5.0

Dining

5.0

4/5 based on 9134 reviews

#70 of 272 hotels in Cancun based on Tripadvisor

United States of America, January 2025

5.0/10

My stay at this hotel was quite disappointing. The service was slow and unhelpful, and the overall cleanliness left much to be desired. On the brighter side, the beach area was beautiful and as close as it gets. However, I certainly wouldn't recommend staying here.

Rooms

5.0

The rooms were dirty, and the shower was clogged, which was very unpleasant.

Service

5.0

The service at the front desk was rude and unhelpful, taking a long time to address issues.

Location

8.0

The hotel is set right on a lovely beach, which was one of the few highlights of the stay.

Dining

5.0

The food was not great, and we encountered issues with order accuracy and service.